OCC is a leading provider of outsourced customer care and back-office solutions with over 1,500 workstation capacity operating on a 24/7/365 basis.
Our corporate office is located in Los Angeles, CA and our operating center is in Manila, Philippines.
As a growing provider in our industry with attractive price offers, our focus is on delivering quality and not volume. We have been benchmarked competitively against some of the biggest names in the industry (like Apple and Amazon) and we ranked #1 for two consecutive years in a Customer Service Support comparison study as attested by Stella Service. Our clients are happy to share their experiences and actual quality scorecards as a testament to our excellent service.
Please click here to know more about us.
Claire Suaverdez, Director of Client Services
Claire@onecontactcenter.com
George Porter, Business Development Manager
George@onecontactcenter.com
Call (818) 988-8091