HFMA Annual Conference 2018

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Sessions (8)

Engaging Patients in Their Care (Room Marco Polo)

25 Jun 18
9:45 AM - 11:00 AM

Tracks: Consumer-Centric Healthcare Delivery System

Speaker(s): Orly Avitzur, MD, MBA, FAAN
In this session, Dr. Avitzur will discuss medical trends and lessons learned that impact patient trust, including physician-patient communications,... More...

Creating a Strategic Roadmap to Attract and Retain Consumers (Room Marco Polo)

25 Jun 18
2:00 PM - 3:15 PM

Tracks: Consumer-Centric Healthcare Delivery System

This session will offer attendees three essential strategies for attracting and retaining clients:  improving patient access through retail cl... More...

Creating a Roadmap for Better Financial Care (Room Marco Polo)

25 Jun 18
3:45 PM - 4:45 PM

Tracks: Consumer-Centric Healthcare Delivery System

Speaker(s): John Dwight
In this panel session, Revenue Cycle leaders from forward thinking health systems will discuss how they are bringing a customer-centric mindset to ... More...

Eight Guiding Principles of Patient Experience Excellence (Room Marco Polo)

26 Jun 18
9:45 AM - 11:00 AM

Tracks: Consumer-Centric Healthcare Delivery System

In this interactive discussion, participants will gain insights on eight essential actions for organizations to embrace to be best positioned for e... More...

Rebuilding the Revenue Cycle from the Patient’s Perspective (Room Marco Polo)

26 Jun 18
2:00 PM - 3:15 PM

Tracks: Consumer-Centric Healthcare Delivery System

This session will reveal how one healthcare organization has developed a revenue cycle that delivers a personalized experience to every patient. Yo... More...

From “In” to “Out” patient… Catastrophic or Opportunistic:  Implications for the healthcare revenue cycle? (Room Marco Polo)

26 Jun 18
3:45 PM - 4:45 PM

Tracks: Consumer-Centric Healthcare Delivery System

Attendees to this session will consider several important issues surrounding the transition to new payment systems. You’ll examine issues suc... More...

Improving Medical Group Performance through Radical Convenience Notions (Room Venetian D)

27 Jun 18
11:45 AM - 1:00 PM

Tracks: Consumer-Centric Healthcare Delivery System

Speaker(s): Craig Ahrens ; David Fairchild, MD ; Pamela McClain
Medical groups are a barometer of system performance.  Explore strategies used by high-performing medical groups to succeed in both a volume-b... More...

When Common Collection Practices Fall Short: How Hospitals Must Change to Address the Patient’s Role as the New Payer (Room Venetian B)

27 Jun 18
11:45 AM - 1:00 PM

Tracks: Consumer-Centric Healthcare Delivery System

Speaker(s): John Talaga ; Lori Weedon
This session will focus on the organizational struggles related to collections, including rapidly growing patient responsibility that outpaced thei... More...