Have you ever wondered how to determine if your organization's priorities are properly focused? Learn how to quickly measure the level of service you are providing to your tenants by asking two simple questions: Do you make your tenants’ problems, your problems? Or do you make your problems, your tenants’ problems? Hear from this owner of a TOBY award winning portfolio of office, flex and warehouse properties in Wisconsin he has applied these principles to is properties to provide exceptional customer service and gain improved tenant relations, higher occupancy and lower turnover.