Falling Through the Cracks: Improving Your Customer Experience
(Room Magnolia CD)
22 May 17
11:15 AM
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12:15 PM
Customer’s expectations are being set by companies like Uber, Amazon, Costco and Apple. How can field service organizations ensure optimal experiences for their customers and generate a better bottom line? Drawing on a recent homeowner survey, mHelpDesk VP of Product and Marketing Rochelle Sanchirico will share a 5-part checklist of what it takes to create positive customer experiences in 2017.