Tracks: AHIMA, CHWP Elective, Credit-AAFP-P, Credit-CHES, Credit-CME, Credit-CNE, Credit-CPEU, Credit-MCHES, Credit-NASW, Management, Session Badge - Leadership, Session Badge - Toolbox
CME:1 AAFP-P:1 CNE:1 CHES:1 MCHES:1 NASW:1 CPEU:1 AHIMA:1 CHWP:1
Leadership, Management, Toolbox
After this session, attendees should be able to:
Program Abstract: Patient-focused communication and behaviors improve patient satisfaction. Learn how to effectively teach and reward customer service skills at both individual and organizational levels. Specific details of our "Be Part of The Bunch" initiative will be provided for adaptation to your program.