How to Stay on Top of Operations when Selling Everywhere
(Room Skyline Ballroom A)
06 Jun 18
1:45 PM
-
2:15 PM
Tracks:
Fulfillment, Operations & Customer Service
E-retailers today manage sales coming from a multitude of channels—such as their own sites, online marketplaces and drop ship partners. Keeping key operations like inventory and fulfillment in sync is critical and requires real-time visibility. Enlisting the right systems to scale efficiencies, expand to new channels and avoid stockouts empowers retailers to punch well above their weight class, while staying lean. In this session, a sporting goods manufacturer will share how it managed explosive growth across an array of sales channels by applying an operations hub technology that integrated e-commerce, inventory and fulfillment so the company could keep up with sales and fulfill all orders within 24 hours. Our second speaker will detail the unique management challenges different sales and operational systems present in being united.