HFMA Annual Conference 2018

Creating a Strategic Roadmap to Attract and Retain Consumers (Room Marco Polo)

25 Jun 18
2:00 PM - 3:15 PM

Tracks: Consumer-Centric Healthcare Delivery System

This session will offer attendees three essential strategies for attracting and retaining clients:  improving patient access through retail clinics, virtual care, and other techniques; creating a data-driven pricing strategy for services vulnerable to lower-priced competitors; and improving the total consumer experience by learning what healthcare consumers value in the age of Amazon. You’ll also have the opportunity to compare your organization with industry benchmarks.