2018 Internet Retailer Conference & Exhibition

Unlock customer Insights with AI

Your customers are talking. Everyday, your customers are telling you exactly what they want, exactly what's important to them, and exactly where you should be focusing your time and resources.

Make sure you're listening. In this session, learn how you can analyze customer feedback at scale and get actionable insights to make better business decisions.

TAKEAWAYS:

  • Why are reviews such a valuable source of feedback?

  • What can we learn from using AI to "read" millions and millions of reviews?

  • How to turn customer feedback into actionable items?​