2019 NACDA and Affiliates Annual Convention

Matt Carabajal
Senior Director, Ticket Operations
Washington Commanders


-Thirteen years of revenue generation, ticket operations, membership development, strategic sales, marketing, and administrative management experience in the NFL and at multiple universities within Division I of the NCAA -Leader in strategic sales and renewal campaigns resulting in over $57M, $65M, and $75M in annual ticket revenue -Accomplished department administrator, building units in customer service and retention, ticket sales and ticket operations -Extensive experience hiring, training and managing staff members on teams of over 20 full-time and 45 part-time employees -Fiscal manager with demonstrated ability to set and achieve budgetary goals in ticket sales and retention -Director of post-season ticket sales and allocations utilizing priority points and membership rankings for College Football Playoff, NCAA men’s basketball tournament, NCAA wrestling championships and the NFL Super Bowl

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