IBM Watson Customer Engagement helps marketing, commerce and supply chain professionals unify their business around the customer. Watson’s unique AI capabilities deliver insights from the right data at the right moment – across the entire value chain -- helping you do your best work to drive results. With Watson Customer Engagement, you have a 360 degree view of your business and the insights to drive growth and fuel business transformation as you deliver personalized and proactive customer experiences at scale.
Product Categories
eCommerce Platform
- eCommerce Platform
Order Management Systems
- Order Management Systems