Vector Solutions is expanding its casino worker training program with a class focusing on America’s fastest growing gaming segment: sports betting.
The online course, “Sports Betting Basics,” is the company’s first to focus on the wagering component of casino operations.
A spokesman says that because sports betting is new to most states, many casino staffers are unfamiliar with sportsbook functions, terminology and wagering practices.
Sports Betting Basics is among more than 125 casino-specific courses offered by Vector Solutions, which provides software tools for training, workforce management and risk mitigation for a variety of industries. The company’s gaming branch, based in San Diego, California, and formerly known as Casino Essentials, has trained more than 200,000 gaming industry employees from more than 350 casinos.
After a 2018 U.S. Supreme Court decision allowed states besides Nevada to offer legal sports betting, many clients asked Vector to develop a training course, the spokesman said. The American Gaming Association says sports betting is live and legal in 21 states plus the District of Columbia. It has been legalized but not yet started in six more, and bills promoting legalization have been introduced in 13 additional states.
Because sports-betting laws differ from state to state and may change, Vector’s course will provide an overview of sports betting, focusing on issues such as its history in the United States, the road to legalization, betting terminology and common types of betting.
Sports betting experts helped prepare the text of the course, which includes several interactive elements. As with other Vector training offerings, employees can access the online course around the clock from anywhere, and supervisors can track who completes it.
In addition to the Sports Betting Basics course, Vector offers packages of training in anti-money laundering procedures, cage and credit operations, cybersecurity and customer loyalty.
Vector’s other casino offerings range from safety programs, including defensive driving, to leadership and human resources programs. The company says virtual learning takes 40 percent to 60 percent less time than traditional classroom training while increasing retention of course material by as much as 60 percent.