MGMA 2017 Annual Conference

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Sessions (0)

Billing and Payment Check-Up: What Providers and Patients Really Think (Room 205)

10 Oct 17
7:00 AM - 8:00 AM

Tracks: Financial Management

Speaker(s): Mariann Lowery ; Phil Dolan
Discover what patients and providers really think about patient billing and payments and how to bridge the gaps. This session will present fresh ne... More...

Disrupting the Disruptive Physician (Room 204)

10 Oct 17
7:00 AM - 8:00 AM

Tracks: Human Resources and Staff Engagement

Speaker(s): Will Latham
Just one disruptive physician has the capacity to debilitate other physicians, employees and even the entire organization. At the same time, dealin... More...

E-Payment Options That Work (Room 304)

10 Oct 17
7:00 AM - 8:00 AM

Tracks: Financial Management

Speaker(s): Susan Childs NA
The increase of high-deductible plans declares most patients essentially self-pay patients. This mandates that we be more savvy, assertive and tran... More...

Experience is Everything (Ballroom C)

10 Oct 17
7:00 AM - 8:00 AM

Tracks: Enhancing the Patient Relationship

Speaker(s): Alisa Vaughn CMPE ; Nancy Babbitt FACMPE
Engaged staff can create an experience your patients will remember and promote to others. On the other hand, they can influence the experience in a... More...

Navigating the Job Change Process (Ballroom B)

10 Oct 17
7:00 AM - 8:00 AM

Tracks: Human Resources and Staff Engagement

Speaker(s): Eric Schwab FACMPE MBA
Medical practice executives enjoy a challenging and rewarding career with many opportunities for growth. Over the course of your career, you could ... More...

No More Team Drama: Creating a Culture of Camaraderie and Common Cause (Ballroom DE)

10 Oct 17
7:00 AM - 8:00 AM

Tracks: Personal Growth and Leadership

Speaker(s): Joe Mull M.Ed.
Does your staff take their stress and strain out on each other? Do you want to learn how to get them to focus, rally and collaborate? This interact... More...

Using Lean Techniques to Transform the Revenue Cycle Process (Room 207)

10 Oct 17
7:00 AM - 8:00 AM

Tracks: Practice Efficiencies

Speaker(s): Scott Abram CHFP, CMPA, Epic Resolute PB Certified
Sutter Physician Services (SPS) began to employ Lean methodology across its Revenue Cycle Management (RCM) solutions team. The goal was to become m... More...

Violation or Breach? Identify and Report HIPAA Incidents (Room 210)

10 Oct 17
7:00 AM - 8:00 AM

Tracks: Federal Laws, Regulations, and Advocacy

Speaker(s): Kathryn Ayers Wickenhauser MBA, CHPC, CHTS
All healthcare organizations have had PHI accidentally sent to a wrong fax number. What happens next determines if you have an HHS-reportable breac... More...

Passing break

10 Oct 17
8:00 AM - 8:15 AM
Special Thanks To Our MGMA Executive Partners and MGMA17 Conference Sponsors  The Medicus Firm (Booth 1119), MGMA BestPrice (Booth 1545... More...

Behavioral Health Round Table (Room 206)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: Practice Efficiencies

Speaker(s): Greg Pawson CPA CMA CMPE
Join your colleagues for an interactive peer learning session that will give you the opportunity to discuss current topics, trends and challenges p... More...

Culture and Leadership: Two Critical Factors in Enhancing Physician Engagement and Avoiding Burnout (Room 210)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: The Independent to Integrated Pendulum

Speaker(s): William Jessee MD, FACMPE
Healthcare organizations currently face a variety of challenges. Recent data indicate that more than half of physicians in a national survey show s... More...

Developing the Business Acumen of Physician Leaders (Room 207)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: Personal Growth and Leadership

Speaker(s): Tina Hogeman CMPE MS MT CPA CHFP
Just as administrators would not presume to step in for a doctor, doctors should not be expected to take on administrative roles without additional... More...

I Am More Than My Balance (Room 304)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: Enhancing the Patient Relationship

Speaker(s): Patrick Maurer
Just as everyone has a very personal healthcare experience, each has financial needs and preferences that affect how, when and if they pay their bi... More...

Implementation of Care Coordination in Primary Care Without Breaking the Bank (Ballroom A)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: Practice Efficiencies

Speaker(s): Rachael Vasko RN, BSN, MHI ; Tiffany Turner CPHQ BSBM
This session will discuss how a 30-provider FTE Internal Medicine office implemented a care coordination department in a budget-neutral fashion. Th... More...

Medicare Payment Outlook for 2017 and Beyond: MIPS and More (Ballroom DE)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: Government Affairs

Speaker(s): Jennifer McLaughlin JD ; Mollie Gelburd JD ; Suzanne Falk MPP
This session will provide up-to-date and timely information on the status of pertinent healthcare issues under consideration and finalized by Congr... More...

Quality Driven Support Systems for Providers (Ballroom B)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: Practice Transformation - Brave New World

Speaker(s): Matthew Hayes MPH ; Megan Romeo Foster NA
Now more than ever, providers are faced with duties beyond clinical care while managers are tasked with fostering an environment to improve quality... More...

Tapping into the Power of Engaged Employees (Room 303)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: Human Resources and Staff Engagement

Speaker(s): Katie Lawrence MHA, CMPE
Over two-thirds of the American workforce is disengaged at work. Healthcare is no exception. Through this session, attendees will learn solid techn... More...

Ten Relevant Financial Reports that Doctors Want to See (Ballroom C)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: Financial Management

Speaker(s): Kyle Matthews CMPE
As practices move into quality-based reimbursement, utilizing more in-depth reporting is crucial to understand the amounts of revenue at risk and t... More...

Transforming Specialty Care with E-Consults (Room 204)

10 Oct 17
8:15 AM - 9:15 AM

Tracks: Practice Efficiencies

Speaker(s): Suzy Goldstein MSIE
The Massachusetts General Hospital has implemented electronic consults ("E-Consults") as an innovative way to deliver outpatient speciali... More...

Break in the Exhibit Hall (Room Hall CD)

10 Oct 17
9:15 AM - 10:00 AM
The Exhibit Hall is filled with industry experts. It’s the perfect place to discover and compare the latest solutions for your practice. With... More...

Learning Pavilion: MGMA Data: Ranking Your Data Against our Benchmarks (Room Hall CD, Booth #1661)

10 Oct 17
9:15 AM - 9:30 AM
Speaker(s): Amber Tuchovsky
Stop by and listen to several 15-minute presentations and demonstrations of MGMA’s resources and tools, including MGMA DataDive, online cours... More...

Healthcare Innovations Pavilion: How Addressing Social Determinants of Health Can Improve your Patients’ Healthy Days - with Andrew Renda (Room Hall CD, Booth #857)

10 Oct 17
9:20 AM - 9:50 AM
Speaker(s): Andrew Renda MD MPH ; Humana Representative
Most of what makes us healthy and keeps us healthy happens outside of the clinical setting. That is why Humana is working with physicians and nonpr... More...

Career Center Live: Ace the Job Interview: Think Like a Hiring Manager (Room Hall CD, Career Center)

10 Oct 17
9:30 AM - 9:50 AM
Speaker(s): Jenny Morales SHRM-SCP GBA
You’ve landed the interview and now you have one chance to make a lasting impression. In this session, we will explore key aspects of the int... More...

Learning Pavilion: ACMPE Board Certification Q&A (Room Hall CD, Booth #1661)

10 Oct 17
9:30 AM - 9:45 AM
Speaker(s): Kelley Suskie MHSA FACMPE
Stop by and listen to several 15-minute presentations and demonstrations of MGMA’s resources and tools, including MGMA DataDive, online cours... More...

Learning Pavilion: Online Education: Billing Basics Everyone Must Know Takeaway (Room Hall CD, Booth #1661)

10 Oct 17
9:45 AM - 10:00 AM
Speaker(s): Susan Whitney CPC-I
Stop by and listen to several 15-minute presentations and demonstrations of MGMA’s resources and tools, including MGMA DataDive, online cours... More...

Healthcare: Remixed (Room Hall B)

10 Oct 17
10:00 AM - 11:15 AM
Speaker(s): Zubin Damania
Dr. Damania delves into the ethical challenges of delivering compassionate healthcare in our severely dysfunctional medical system, while proposing... More...

Learning Pavilion: MGMA Data: Benchmarking Your Practice (Room Hall CD, Booth #1661)

10 Oct 17
11:15 AM - 11:30 AM
Speaker(s): Ashley Artibee
Stop by and listen to several 15-minute presentations and demonstrations of MGMA’s resources and tools, including MGMA DataDive, online cours... More...

Visit the Exhibit Hall (Room Hall CD)

10 Oct 17
11:15 AM - 1:00 PM
The Exhibit Hall is filled with industry experts. It’s the perfect place to discover and compare the latest solutions for your practice. With... More...

Learning Pavilion: A Look at 2018 MACRA (Room Hall CD, Booth #1661)

10 Oct 17
11:30 AM - 11:45 AM
Speaker(s): Pamela Ballou-Nelson
Stop by and listen to several 15-minute presentations and demonstrations of MGMA’s resources and tools, including MGMA DataDive, online cours... More...

Career Center Live: Acquiring Talent in a Competitive Economy (Room Hall CD, Career Center)

10 Oct 17
11:40 AM - 12:00 PM
Speaker(s): Kelsey Moreng
Has your organization dealt with recent challenges of having a limited candidate pool, less qualified candidates, or candidates that are receiving ... More...

Healthcare Innovation Pavilion: Bundled Payment Program - Payer Perspectives – Think Like A Payer As You Build and Negotiate (Room Hall CD, Booth #857)

10 Oct 17
11:45 AM - 12:15 PM
Speaker(s): Health Business Navigators Representative ; Penny Noyes NA
As your organization prepares to build and negotiate its bundled payment programs for high cost procedures  with payers, it is important to un... More...

Learning Pavilion: Government Affairs: How Washington Works (Room Hall CD, Booth #1661)

10 Oct 17
11:45 AM - 12:00 PM
Speaker(s): Jennifer McLaughlin JD
Stop by and listen to several 15-minute presentations and demonstrations of MGMA’s resources and tools, including MGMA DataDive, online cours... More...

‘Back to Balance: The Art, Science and Business of Medicine’ Author Signing with Dr. Halee Fischer-Wright (Room Hall CD, Booth #1661)

10 Oct 17
12:00 PM - 12:30 PM
Dr. Halee Fischer-Wright presents a unique prescription for fixing America’s health care woes, based on her thirty years of experience as a p... More...

Career Center Live Drawing (Room Hall CD, Booth #1661)

10 Oct 17
12:30 PM - 12:45 PM
Stop by the Career Center Live booth in the Exhibit Hall any time for a chance to win a Bose Bluetooth speaker! The winner will be announced at... More...

MGMA Stat Drawing (Room Hall CD, Booth #1661)

10 Oct 17
12:30 PM - 12:45 PM
Join MGMA Stat, our free text message polling initiative, and get real-time data on the healthcare industry every week. Stop by MGMA booth #1351... More...

Trail Map Drawing (Room Hall CD, Booth #1661)

10 Oct 17
12:45 PM - 1:00 PM
Complete your Exhibit Hall Trail Map by 12:30 pm on Tuesday, Oct. 10, and return it to the Learning Pavilion, booth #1661. Be present in the Learni... More...

Benchmarking Tools to Increase Efficiency and Practice Profitability (Room 204)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: Practice Efficiencies

Speaker(s): David Gans MSHA, FACMPE ; Greg Feltenberger PhD MBA FACMPE FACHE ; Rachel Pugmire MHS, FACMPE
Benchmarking allows you to quickly assess the health of your practice and is the starting point for a business case analysis that you can use to ev... More...

Enhancing Patient Outcomes and Reducing Readmissions (Room 304)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: Enhancing the Patient Relationship

Speaker(s): Catherine Hamilton BSN MS MBA ; Gina Bell MD
When high-risk patients are discharged from the hospital, how do you monitor their health, ensure they adhere to clinicians' instructions, and ... More...

Five Proven Ways for Physicians to Reduce Operating Costs (Room 210)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: Financial Management

Speaker(s): Jonathan Burroughs
Physicians control 100% of operating revenue and a significant amount of operating costs through practice patterns and variation, and they must be ... More...

Hot Topic: Health Information Technology Outlook (Ballroom DE)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: Government Affairs

Speaker(s): Robert Tennant MA
This session will provide up-to-date and timely information on the status of pertinent healthcare issues under consideration and finalized by Congr... More...

How to Assess, Develop and Train the Next Generation of Leaders (Room 207)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: Human Resources and Staff Engagement

Speaker(s): Daniel Stover NA
One of the most critical times in any organization's existence is the transfer of power from one generation to the next. Yet, all too often thi... More...

Paying for Call: Balancing Competitiveness with Regulatory Compliance (Room 303)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: Federal Laws, Regulations, and Advocacy

Speaker(s): Aurora Young MBA ; Mary Heymans MHA
With increased scrutiny on call coverage compensation, it is imperative that organizations ensure that call coverage arrangements are both reasonab... More...

Revenue Cycle Round Table (Room 206)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: Practice Efficiencies

Speaker(s): Susan Childs NA
Picture "speed dating" for accounts receivable policies (A/R). This is an extremely fun and dynamic interactive session where attendees t... More...

Secrets of the Highly Functional Practice (Ballroom B)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: Practice Transformation - Brave New World

Speaker(s): Daniel Mingle MD, MS
We constantly see practices stumble over new regulations, become frustrated with the complexity of incentive programs and get overwhelmed by ever-c... More...

The Connection Between Physician Recruitment, Retention and Practice Revenue (Ballroom C)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: Human Resources and Staff Engagement

Speaker(s): Andrew Davis MBA ; Tony Stajduhar
With the uncertainty surrounding the ACA, and the growing complexity of reimbursement, ensuring a return on investment is anything but certain. A r... More...

The Spectrum of Independent Practice Models (Ballroom A)

10 Oct 17
1:00 PM - 2:00 PM

Tracks: The Independent to Integrated Pendulum

Speaker(s): Clive Fields MD
Is any physician truly independent? The traditional small physician-owned practice is rapidly morphing into larger physician groups, hospital- and ... More...

Networking break (Room Level 2 and Level 3 Foyers)

10 Oct 17
2:00 PM - 2:15 PM
Special Thanks To Our MGMA Executive Partners and MGMA17 Conference Sponsors  The Medicus Firm (Booth 1119), MGMA BestPrice (Booth 1545... More...

Cancelled: I05 Nudging Clinicians: Behavioral Economics in Practice Transformation

10 Oct 17
2:15 PM - 3:15 PM

Tracks: Practice Transformation - Brave New World

Session Cancelled More...

Cancelled: I07 Theft-Proofing Your Office: Steps to Mitigate the Risks

10 Oct 17
2:15 PM - 3:15 PM

Tracks: Financial Management

More...

Emotional Intelligence: Your #1 Competitive Advantage Today (Ballroom DE)

10 Oct 17
2:15 PM - 3:15 PM

Tracks: Personal Growth and Leadership

Speaker(s): Shelly Waggoner MS, CEBS, SHRM-SCP
In today's competitive workforce, emotional intelligence (EQ) has become the new IQ. While IQ has always been the indicator of success in busin... More...

Engaging Patients Online in a Compliant Way (Room 207)

10 Oct 17
2:15 PM - 3:15 PM

Tracks: Enhancing the Patient Relationship

Speaker(s): Jamie Verkamp
Practices today must consider how the patient experience extends beyond phones and the four walls of the office to online interactions as well. Pat... More...

Engaging Physicians in Financial Accountability (Ballroom A)

10 Oct 17
2:15 PM - 3:15 PM

Tracks: Financial Management

Speaker(s): Richard Priore ScD MHA FACHE FACMPE
Payments to physicians account for only 20% of national healthcare expenditures, although they influence more than 80% of total spending. Despite t... More...

Medicare Provider Enrollment: The Cornerstone of Medicare Reimbursement (Ballroom C)

10 Oct 17
2:15 PM - 3:15 PM

Tracks: Federal Laws, Regulations, and Advocacy

Speaker(s): Anthony Peterson ; Jesse Score PMP
Noridian Healthcare Solutions - Provider Enrollment team will cover the rules and regulations to enroll in Medicare, updating enrollment informatio... More...

Social Media, Women and Patient Engagement (Room 210)

10 Oct 17
2:15 PM - 3:15 PM

Tracks: Enhancing the Patient Relationship

Speaker(s): Geeta Nayyar
When you ask physicians where their patient referrals come from, the majority will say, “Word of mouth.” Today’s referral is no l... More...

The Resilient Manager (Room 204)

10 Oct 17
2:15 PM - 3:15 PM

Tracks: Personal Growth and Leadership

Speaker(s): Will Latham
Medical group managers work in challenging times, with challenging people, doing challenging work, and are expected to produce at a high level. If ... More...

Unlock the Mystery to Savings on High Spend Items (Room 205)

10 Oct 17
2:15 PM - 3:15 PM

Tracks: Practice Efficiencies

Speaker(s): Brennan O'Brien
Great pricing on commodities helps, but savings on vaccines, specialty pharmaceuticals, equipment, and other high spend categories makes an impact.... More...

Passing break

10 Oct 17
3:15 PM - 3:30 PM
Special Thanks To Our MGMA Executive Partners and MGMA17 Conference Sponsors  The Medicus Firm (Booth 1119), MGMA BestPrice (Booth 1545... More...

A Risk Contracting Primer for Transitioning to Value (Ballroom C)

10 Oct 17
3:30 PM - 4:30 PM

Tracks: Financial Management

Speaker(s): Duncan Belser MBA ; Eric Campbell MBA
In this session, we will tear down and rebuild the elements of risk contracting and trace them back to their foundations in the early days of healt... More...

Build Your Practice Through Price Transparency and Lead Generation (Ballroom A)

10 Oct 17
3:30 PM - 4:30 PM

Tracks: Practice Transformation - Brave New World

Speaker(s): Jonathan Kaplan MD, MPH
Price transparency is a subject avoided by most providers. The hurdle in providing pricing is three-fold: 1) providers worry patients will price sh... More...

Building a Better Call Center (Room 304)

10 Oct 17
3:30 PM - 4:30 PM

Tracks: Practice Efficiencies

Speaker(s): Erin Hamilton-Mullin JD MHA ; Gerrit VanBruggen ; Mary Ellen Stefanick MBA
Is your phone system an asset or liability? This case study demonstrates the journey one health system took to centralize and optimize its phones. ... More...

Building and Maintaining a Positive Workplace Culture in Healthcare (Room 205)

10 Oct 17
3:30 PM - 4:30 PM

Tracks: Human Resources and Staff Engagement

Speaker(s): Steve Marsh
Maintaining a positive, inspiring culture in the workplace is one of the most important but most difficult goals to achieve. This session is design... More...

Coordinating Care and Engaging Patients with Team-Based Care (Room 204)

10 Oct 17
3:30 PM - 4:30 PM

Tracks: Practice Efficiencies

Speaker(s): Andrew Burchett DO ; Carol Labadini
This case study will demonstrate how one organization with dozens of hospitals, hundreds of clinics, and a care community that spans 86 counties is... More...

Managing Denials, Overpayments and Recoupments (Ballroom B)

10 Oct 17
3:30 PM - 4:30 PM

Tracks: Financial Management

Speaker(s): Brian Panessa Esq.
Managing the revenue cycle's systemic issues that cause denials, overpayments and recoupments can be one of the most challenging tasks for the ... More...

Resilience Training With Providers and Professionals (Ballroom DE)

10 Oct 17
3:30 PM - 4:30 PM

Tracks: Personal Growth and Leadership

Speaker(s): Joel Kahn MD
In this session, eMindful’s Chief Medical Officer, Joel Kahn, M.D. and colleagues will lead a brief mindfulness exercise to demonstrate how &... More...

Transformation Super Powers: Creating a Culture of Critical Thinking (Room 210)

10 Oct 17
3:30 PM - 4:30 PM

Tracks: Personal Growth and Leadership

Speaker(s): Debra Wiggs NA
The kryptonite that prevents organizations from moving past their norm is a culture that does not demand and value critical thinking skills partner... More...

Value-Based Physician Compensation and Dashboards (Room 207)

10 Oct 17
3:30 PM - 4:30 PM

Tracks: Financial Management

Speaker(s): Kameron McQuay CPA/ABV, CVA
This session will focus on the design and construct of physician compensation plans with the integration of value-based components related to quali... More...

Past Presidents and Past Chairs Cocktail Reception (Room City National Grove of Anaheim)

10 Oct 17
5:30 PM - 6:30 PM
The cocktail reception is a private event by invitation only. This is for past leaders of the Association and ACMPE to come together to toast anoth... More...

Shuttle to and from City National Grove of Anaheim for Fellows Dinner (Room Marriott, SprintHill Suites and Doubletree Suites)

10 Oct 17
6:15 PM - 10:00 PM
Pick up: - 6:15pm at the Anaheim Marriott at the Front Entrance - 6:15pm at the SpringHill Suites at the Bus Stop - 6:30pm at the Doubletr... More...

ACMPE Fellows Dinner (Room City National Grove of Anaheim)

10 Oct 17
6:30 PM - 9:30 PM
The Fellows Dinner is a private event, by invitation only, for ACMPE Fellows, past leaders of the Association and their guests. Members of the 2017... More...