IAAPA Attractions Expo 2018

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Sessions (0)

EDUTour: Topgolf

14 Nov 18
7:30 AM - 11:00 AM
Experience an exclusive tour to Topgolf in Orlando. Meet the people in charge of the modern, state-of-the-art facility, and learn firsthand how ope... More...

GM & Owners’ Breakfast Featuring Bob Chapek (Room IAAPA Theater Sponsored by Wanda Group, N320)

14 Nov 18
8:15 AM - 9:45 AM

Tracks: Facility Operations, Games and Merchandise, Human Resources, Marketing, Safety and Security

Speaker(s): Bob Chapek
THIS EVENT IS SOLD OUT! Leading Through Change: Join Bob Chapek for a look at how Disney Parks is transforming the future of deliver... More...

Entertainment Professionals Open House (Room S330GH)

14 Nov 18
8:30 AM - 9:45 AM

Tracks: Entertainment, Marketing

Speaker(s): Sharon Aguillen ; Eva Au Yeung ; Staci Eakes ; Stan Morrell ; Jennifer Paul ; Ryan Stana
Explore this program specifically designed for entertainment professionals to learn about solutions for entertainment offerings of various size... More...

Food and Beverage: 51 Ways to Increase Per Cap Spending and Improve Service (Room S320ABCD)

14 Nov 18
8:30 AM - 9:45 AM

Tracks: Finance and Technology, Food and Beverage, Human Resources

Speaker(s): Mike Holtzman ; R. Lee Pitts ; Siobhan Wright
The food and beverage operations of your attraction, park or family entertainment center have the distinct opportunity to be one of the key profit ... More...

HR FORWARD: Onboarding — You Never Get a Second First Day (Room S330CD)

14 Nov 18
8:30 AM - 9:45 AM

Tracks: Human Resources

Speaker(s): Sheryl Bindelglass ; David Gray
You’ve found great new team members with the right attitude and passion, and they are eager to begin work. Are you ready to provide them with... More...

HR FORWARD: People Behind the Paper: A Unique Case Study on Hiring (Room S320GH)

14 Nov 18
8:30 AM - 9:45 AM

Tracks: Facility Operations, Human Resources

Speaker(s): Samantha Annis, ICAE ; Adrea Gibbs
On paper, everyone looks great. Sometimes a paper resume says everything, but most of the time it’s not enough when it comes to hiring the ri... More...

HR Symposium (Day 2 of 2) (Room S230CDE)

14 Nov 18
8:30 AM - 1:00 PM

Tracks: Human Resources

Speaker(s): Heather Barnes ; David Gray ; Sonya Parham-Shannon, SPHR, SHRM-SCP ; Nadira Sookram ; Lynn Walsh
The IAAPA Human Resources (HR) Symposium is an intensive one-and-a-half-day program that will examine how industry leaders are creating and sup... More...

Lessons Learned by IALDA From More Than 25 Years Defending the Attractions Industry (Room S230FGH)

14 Nov 18
8:30 AM - 9:45 AM

Tracks: Entertainment, Facility Operations, Safety and Security

Speaker(s): Michael Amaro, Esq. ; David Daly ; Gaylee Gillim ; Boyd Jensen ; Lary Zucker, Esq.
For 25 years, IALDA has followed the creative change trajectory of the attractions industry. Recent developments such as FECs, trampoline courts, a... More...

Paid Social Media: Increase Engagement, Likes and Sales! (Room S320EF)

14 Nov 18
8:30 AM - 9:45 AM

Tracks: Facility Operations, Games and Merchandise, Marketing, Technology

Speaker(s): Bruno Baldacci ; Carrie Pinkley
Is advertising on social media effective and possible on a limited budget? Paid social media is easier than it looks. Find out how it works and whi... More...

Planning for Bumps In the Road: How to Be Ready for Disruptions (Room S330AB)

14 Nov 18
8:30 AM - 9:45 AM

Tracks: Facility Operations, Finance and Technology, Technology

Speaker(s): Ken Handler ; Randy Josselyn, ICAE ; Mark Moore
Whether you experience a loss of power, credit card outage or other unforeseen event, your facility must be prepared and continue to operate and ge... More...

Respecting the Process: Systems and Checklists Can Increase Park Safety and Guest Satisfaction (Room S310EFG)

14 Nov 18
8:30 AM - 9:45 AM

Tracks: Facility Operations, Safety and Security, Translated Events

Speaker(s): Kyle Allison ; Clay Barnes ; Laure Preston, CHMM, ARM, CFPS ; Drew Tewksbury
The development, implementation and systematic utilization of systems and checklists help hold facility operators accountable to their corporate cu... More...

Supervisor Development 3.0 – Creating a Seasonal Supervisor Training Program (Room S330EF)

14 Nov 18
8:30 AM - 9:45 AM

Tracks: Entertainment, Facility Operations, Food and Beverage, Games and Merchandise, Human Resources, Safety and Security

Speaker(s): Matt Heller, ICAE
In previous versions of this course, the importance of creating a smooth transition from front-line employee to supervisor, and leadership tools ne... More...

Blurred Lines: The Convergence of Interactive Experiences (Room S330AB)

14 Nov 18
10:15 AM - 11:30 AM

Tracks: Finance and Technology, Technology

Speaker(s): RIK ATHORNE ; Brian Morrow ; Jeff Prystajko ; Denise Weston
As themed entertainment continues to explore virtual reality, augmented reality and real-time interactivity, visitors and designers alike are w... More...

Creating a Culture of Staff Safety in the Face of Emboldened Guests (Room S310EFG)

14 Nov 18
10:15 AM - 11:30 AM

Tracks: Human Resources, Safety and Security, Translated Events

Speaker(s): Sarah Cole ; Joseph Hernandez ; Kate Higbee ; Carla Thacker
Chicago’s Museum of Science and Industry and Adler Planetarium have identified a pattern of predatory, discriminatory and aggressive behavior... More...

Entertainment 2020: The Evolution of Immersive Technology (Room S330EF)

14 Nov 18
10:15 AM - 11:30 AM

Tracks: Entertainment, Facility Operations, Marketing

Speaker(s): Eva Au Yeung ; Richard Peterson
Explore evolving concepts and real-time opportunities for your entertainment and attraction planning as you prepare for 2020 and beyond. Gain insig... More...

Food and Beverage: The Future of Food Safety (Room S320EF)

14 Nov 18
10:15 AM - 11:30 AM

Tracks: Food and Beverage

Speaker(s): Vern Gassen ; Terry Riddle, ICAE
Food safety is critical to managing professional food service operations. Solid safety programs manage risks and protect our businesses, but how do... More...

HR FORWARD: Recruit Once, Benefit Twice (Room S320GH)

14 Nov 18
10:15 AM - 11:30 AM

Tracks: Human Resources

Speaker(s): Jason Britton ; Cindy Damschroder ; Michelle Flick ; Todd Foley ; David Gray
You have big dreams for your business and you need a team of talented and creative employees to make those dreams become reality. The problem is, s... More...

Influencers and Your Brand: Finding the Right Fit — From Boomer to Gen Z (Room S320ABCD)

14 Nov 18
10:15 AM - 11:30 AM

Tracks: Facility Operations, Marketing

Speaker(s): Maria Bailey
Brands will allocate a record level of marketing dollars to influencer marketing in 2018. The key to maximizing your budget is aligning your brand ... More...

Legal Perspective: Responding to an Incident at Your Water Park (Room S330GH)

14 Nov 18
10:15 AM - 11:30 AM

Tracks: Facility Operations, Governmental Relations, Safety and Security

Speaker(s): Paul Cavanaugh ; Gaylee Gillim ; Geoff Norton
Learn best practices for responding to an incident with a legal frame of mind. You’ll walk away with recommendations for preserving evidence,... More...

Transforming the Guest Experience With Theme Park Video and Lighting Design (Room S330CD)

14 Nov 18
10:15 AM - 11:30 AM

Tracks: Entertainment, Facility Operations

Speaker(s): Luc Peumans
Discover how an original and integrated lighting design can transform a theme park attraction or location. By using the right colors, intensity and... More...

Women in the Industry: A Roundtable Discussion (Room N210ABCD)

14 Nov 18
10:15 AM - 11:30 AM

Tracks: Facility Operations, Human Resources, Marketing

Speaker(s): Denise Beckson, ICAE ; Gina Claassen, ICAE ; Suzanne Gendron ; Sharon Parker, ICAM ; Bonnie Weber
For many years, the attractions industry has described women as emerging leaders. However, women who work in the industry will tell you they have b... More...

EDUTour: SeaWorld's Infinity Falls

14 Nov 18
11:30 AM - 3:00 PM

Tracks: Entertainment, Facility Operations, Food and Beverage, Safety and Security, Translated Events

Go behind the scenes of SeaWorld Orlando’s new river ride “Infinity Falls,” taking passengers on a ride through the lost jungle r... More...

Amusement Parks and Attractions Constituency Lunch and Address featuring John Lawn (Room N310ABC)

14 Nov 18
12:00 PM - 2:00 PM

Tracks: Facility Operations, Finance and Technology, Marketing

Speaker(s): John Lawn
Join the IAAPA Amusement Parks and Attractions Committee for its Expo luncheon and keynote address. Meet and network with amusement park and attrac... More...

FEC Lunch: Growing Fun through Powerful Promotions (Room N310EFG)

14 Nov 18
12:00 PM - 2:00 PM

Tracks: Entertainment, Facility Operations, Food and Beverage

Speaker(s): Christine Buhr, ICAE ; Julie Dion ; Rosie Salas ; Kim Valadez
THIS EVENT IS SOLD OUT! Join your peers and discover ways to successfully approach promotions at your family entertainment center (FEC). This lu... More...

Water Park Operator’s Roundtable Lunch (Room N210ABCD)

14 Nov 18
12:00 PM - 2:00 PM

Tracks: Entertainment, Facility Operations, Finance and Technology, Food and Beverage, Games and Merchandise, Human Resources, Marketing, Safety and Security, Technology

Speaker(s): Jason Arthur ; Mark Bingeman ; Bridgette Bywater ; David Derda ; Gaylee Gillim ; Jody Kneupper ; Bill Lentz ; Maggie Warner
Join the IAAPA Global Water Park Committee for a casual lunch as you discuss best practices and hot topics for water park operations. Plan to engag... More...

Applying Immersive Theater Trends to Theme Parks and Attractions (Room S330CD)

14 Nov 18
2:00 PM - 3:15 PM

Tracks: Entertainment

Speaker(s): Taylor Jeffs
As guests look for deeper levels of immersion and interaction, this session provides an exclusive look at applying trends from immersive theater at... More...

Family Matters 2.0: How to Work in a Family-Owned and -Operated Company (Room S310EFG)

14 Nov 18
2:00 PM - 3:15 PM

Tracks: Entertainment, Facility Operations, Finance and Technology, Human Resources

Speaker(s): Brian Knoebel ; Rob Norris ; Genevieve Norris-Brown ; Wes Smart, ICAE ; Ash Smart, ICAE ; Jeff Wilson ; Philip Wilson, ICAE
A number of attractions around the world are family owned and operated. The unique dynamic of a family business has its challenges, but also succes... More...

HR FORWARD: Build Your Culture: It’s All About Your People: Recruiting (Room S330GH)

14 Nov 18
2:00 PM - 3:15 PM

Tracks: Human Resources

Speaker(s): Jessica Coleman ; Sabra Reyes
Do you have trouble finding qualified staff? Learn about new places to recruit, how to prescreen applicants before they apply, how to promote your ... More...

Security Roundtable (Room N220ABCD)

14 Nov 18
2:00 PM - 4:00 PM

Tracks: Facility Operations, Finance and Technology, Governmental Relations, Human Resources, Marketing, Safety and Security, Technology

Join the IAAPA security committee for this interactive roundtable discussion, where you will learn about and share security best practices with ind... More...

What Is Hiding in Your Data? (Room S320ABCD)

14 Nov 18
2:00 PM - 3:15 PM

Tracks: Facility Operations, Finance and Technology, Games and Merchandise, Marketing, Technology

Speaker(s): Peter Cliff ; Paul Gibbons ; Tyler Pellerin ; Ben Story ; James Ward
Join a panel of industry experts in a thought-provoking session, as they share their know-how in data gathering and using data in daily operations.... More...

Legends 2018; Charming the World (Room S310ABCD, by Saudi Entertainment)

14 Nov 18
3:30 PM - 6:30 PM

Tracks: Entertainment, Facility Operations, Finance and Technology, Food and Beverage, Games and Merchandise, Governmental Relations, Human Resources, Marketing, Safety and Security, Technology, Translated Events

Speaker(s): Roland Mack ; Tom Mehrmann, ICAE ; Bob Rogers
In a world increasingly divided by rising nationalism, how do you charm someone else’s culture, not your own?   Whether opening ove... More...

IAAPA Brass Ring Awards (Room IAAPA Theater Sponsored by Wanda Group, N320)

14 Nov 18
4:30 PM - 6:30 PM

Tracks: Entertainment, Facility Operations, Finance and Technology, Food and Beverage, Games and Merchandise, Governmental Relations, Human Resources, Institute Programs, Marketing, Safety and Security, Symposium, Technology

Everyone is invited to join friends and colleagues at IAAPA's largest awards event: The IAAPA Brass Ring Awards. Be there when IAAPA presents t... More...

Carnival and Showmen’s Reception (Room S330GH)

14 Nov 18
6:00 PM - 7:30 PM

Tracks: Facility Operations, Games and Merchandise, Human Resources, Marketing, Safety and Security

THIS EVENT IS SOLD OUT! Carnival owners, showmen, and outdoor amusement business operators are invited to relax, connect with longtime friends, ... More...

European, Middle East, Africa Reception (Room Hyatt Regency Orlando Pool Deck, 9801 Internationa)

14 Nov 18
6:00 PM - 7:30 PM

Tracks: Entertainment, Facility Operations, Finance and Technology, Food and Beverage, Games and Merchandise, Governmental Relations, Human Resources, Marketing, Safety and Security, Technology

Attractions industry professionals from Europe, the Middle East, and Africa are invited to join their colleagues for a networking and social event.... More...

Latin American Reception (Room S230CDEFGH)

14 Nov 18
6:00 PM - 7:30 PM

Tracks: Facility Operations, Games and Merchandise, Human Resources, Marketing, Safety and Security

Network with industry professionals from Latin America in a relaxed atmosphere. Join us at the Latin American Reception for a pleasant opportunity ... More...

Water Park Social (Room Mangos Tropical Cafe: 8126 International Dr, Orlan)

14 Nov 18
7:30 PM - 9:30 PM

Tracks: Facility Operations, Games and Merchandise, Human Resources, Marketing, Safety and Security

Water park operators from around the world gather for this can’t-miss networking event. Share ideas, discuss the latest trends, talk about th... More...