RFMA 2019

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Sessions (0)

Vendor Voice Session - Service That Rocks (Room Austin CC - 9)

11 Feb 19
9:30 AM - 10:30 AM
Speaker(s): Jim Knight
How to Create a Differentiated Experience to Deliver Sustainable Results​ This high-energy session pertains to any company involved in providing... More...

Effectively Navigating Conflict and Delivering a 'No' Using the Tools of "Yes, And." (Room Austin CC - 10AB)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Leadership Sessions

Speaker(s): Galen Emanuele
One of the biggest challenges that we face in business and as humans is how to effectively deliver a 'no' and navigate conflict. These are ... More...

I’m a New Facility Manager. Now What? (Room Austin CC - 6)

11 Feb 19
2:00 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Danielle Scharf ; Fred Leon ; Noelle Faille CRFP ; Teresa DeHart ; Wayne Brayton CRFP
In this highly interactive “Facility Management 101” session entitled “I’m a New Facility Manager. Now What?” attende... More...

Metrics Matter: Identifying and Using the Right Metrics for Better Service (Room Austin CC - 5BC)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Terry Strong ; Tony Adamson
Decisions based upon data seem to be straightforward, but when faced with numerous metrics and measurements, determining WHICH of these metrics can... More...

Put Your Warranties to Work: How to Get Started NOW (Room Austin CC - 9AB)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Christie Turner ; Christy Webster
Stop! Before you send a tech or dispatch a vendor, have you checked the warranty? An effective warranty tracking process can provide you with cost-... More...

Understanding Rooftop Unit Improvements and Implementation Strategies for Restaurants (Room Austin CC - 7)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Katie Vrabel ; Michael Deru ; Scott Moline
Many restaurants have rooftop units (RTUs) to provide HVAC to their facilities. But how well do facility managers know how RTUs really work? Do the... More...

Waste, Recycling, and the Internet of Things: Lessons from Krispy Kreme (Room Austin CC - 9C)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Geoffrey Aardsma ; Will Cash
Enevo will host a session discussing the Internet of Things-driven management of waste and recycling. For those unfamiliar, IoT refers to the inter... More...

You Want What? When? How Much? Why Didn't You Tell Me? Solutions for Communication Issues Between FMs and Their Vendor Partners Part II (Room Austin CC - 8)

11 Feb 19
2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Danny Koontz ; Keith Moore ; Lynn Harnishfeger, CRFP
Based on feedback from our session at RFMA 2018 we decided to create Part II of this topic where will expand upon the foundation of what was covere... More...

Creating a Winning Culture (Room Austin CC - 10AB)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Leadership Sessions

Speaker(s): Nathan Jamail
Creating a thriving culture is the goal of every organization but achieved by very few. A thriving culture is the core of achieving great organizat... More...

Grow Your Team: Adding In-House Technicians to Your Vendor Partnerships (Room Austin CC - 7)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Christie Turner ; Greg Clark PE ; Nate Lee CRFP ; Summer Fredrickson
Are you under pressure to reduce ongoing costs? It may seem intuitive that staff technicians cost less than hiring vendors, but it’s also mor... More...

How to Measure & Score the Performance of an HVAC System (Room Austin CC - 9AB)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Don Langston
This seminar discusses each individual test and calculation used to score a forced air HVAC system. For decades, the efficiency of an installed sys... More...

Mastering Your Memory (Room Austin CC - 9C)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Leadership Sessions

Speaker(s): Craig Krause
                                     FAST-PACED ● IN... More...

The Dishroom Dilemma- Why Am I in a Sauna and How do I Get Out! (Room Austin CC - 8)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Curt Sawan, CRFP ; Greg DuChane ; Jacob Boone, ME ; Sam Rayburn
This session will provide a snapshot of adverse conditions found in casual dining restaurants and strategies to resolve hot, humid conditions. The ... More...

Total Lowest Cost of Ownership of a Roof Portfolio (Room Austin CC - 5BC)

11 Feb 19
3:15 PM - 4:15 PM

Tracks: Technical Sessions

Speaker(s): Al Janni ; Bill Pegnato ; Samantha Pickelman
Developed specifically for facility managers, this course will help attendees understand their roof portfolio with information that will enable the... More...