Euro Attractions Show 2019

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Sessions (6)

IAAPA Institute for Attractions Managers at Disneyland Paris (Day 1) - SOLD OUT (Room Disney's Newport Bay Club Hotel)

14 Sep 19
12:00 PM - 7:00 PM

Tracks: Facility Operations, Financial Management, Food and Beverage, Human Resources, Marketing, PR and Communications, Merchandising and Games, Safety and Security

Speaker(s): Mikael Ahlerup ; Sandy Clark ; Michael Collins ; Eric Cosset ; Massimiliano Freddi ; Randy Josselyn, ICAE
The Institute for Attractions Managers is IAAPA’s premier management development program. This two-and-a-half-day professional deve... More...

IAAPA Institute for Attractions Managers at Disneyland Paris (Day 2) - SOLD OUT (Room Disney's Newport Bay Club Hotel)

15 Sep 19
8:45 AM - 9:00 PM

Tracks: Facility Operations, Financial Management, Food and Beverage, Human Resources, Marketing, PR and Communications, Merchandising and Games, Safety and Security

Speaker(s): Mikael Ahlerup ; Sandy Clark ; Michael Collins ; Eric Cosset ; Massimiliano Freddi ; Randy Josselyn, ICAE
The Institute for Attractions Managers is IAAPA’s premier management development program. This two-and-a-half-day professional deve... More...

IAAPA Institute for Attractions Managers at Disneyland Paris (Day 3) - SOLD OUT (Room Disney's Newport Bay Club Hotel)

16 Sep 19
8:45 AM - 7:00 PM

Tracks: Facility Operations, Financial Management, Food and Beverage, Human Resources, Marketing, PR and Communications, Merchandising and Games, Safety and Security

Speaker(s): Mikael Ahlerup ; Sandy Clark ; Michael Collins ; Eric Cosset ; Massimiliano Freddi ; Randy Josselyn, ICAE
The Institute for Attractions Managers is IAAPA’s premier management development program. This two-and-a-half-day professional deve... More...

Lunch and Learn: What’s Next for the French Attractions Industry (Room IAAPA Theatre Sponsored by Polin Waterparks)

17 Sep 19
12:00 PM - 2:00 PM

Tracks: Facility Operations, Financial Management

Speaker(s): Laurent Bruloy ; Benoit Chang ; Yael Coifman, ICAE ; Francois Fassier
Enjoy guided conversation with colleagues and gain valuable insights on the French attractions industry. Three key players in France share insights... More...

Introducing a service design perspective in the attractions industry (Paris Expo Porte de Versailles - Conference Room 2)

18 Sep 19
12:30 PM - 1:45 PM

Tracks: Financial Management, Guest Experience, Marketing, PR and Communications

Speaker(s): Stephanie Schaub ; Marc Stickdorn
Great customer service needs more than data and smiling team members. Learn how a service design perspective can add value to how you interact... More...

Boosting Profits and Creating Customer Value through Dynamic Pricing (Paris Expo Porte de Versailles - Conference Room 2)

18 Sep 19
2:00 PM - 3:30 PM

Tracks: Facility Operations, Financial Management, Guest Experience, Information Technology, Marketing, PR and Communications

Speaker(s): Robert Arvidsson ; Franz Blechschmidt ; Evan Reece ; Stephanie Schaub
In other global service industries such as airlines and hospitality, dynamic pricing is a key commercial tool to meet customer deman... More...