AISTech 2017

The Industrial Maintenance Organization — A Cultural Change (Room 103C)

09 May 17
10:00 AM - 10:30 AM

Tracks: The Soft Stuff Is the Hard Stuff — Managing Culture Change

The modern maintenance culture attempts to predict failures before they reach a severity that affects the equipment’s performance. This modern philosophy makes the classic time-based maintenance model inefficient. Despite many papers and studies on this topic, many organizations reject change and still hold to the classic model. This is because change upsets the order, the rituals, and some organizations have essentially been institutionalized, valuing their methods more than they value their production. This paper attempts to apply the organizational change methods developed in the business environment by John Kotter of the Harvard Business School to an industrial maintenance organization.