CME:1.5 AAFP-P:1.5 CNE:1.5 CHES:1.5 MCHES:1.5 PsyCE:1.5 NBCC:1.5 NASW:1.5 CPEU:1.5 AHIMA:1.5
Collaborative Care, Management, Toolbox
After this session, attendees should be able to:
- Discuss how to think about mental health services access in a new way.
- Describe how to implement simple tools for real-time communication.
- Discuss the need for closing the communication loop and tools for doing so.
Program Abstract:
Despite acceptance of the biopsychosocial approach to understanding health and illness, medical services continued to be offered in 15-20 minute blocks of time and mental health services often had delays of weeks for services and were disconnected by floor, personnel and records from medical providers. Promoting collaboration involved targeting access and improving communication resources. Key initiatives include walk-in visits, mental health consultation in the medical clinic, semi-shared medical record, real time messaging, on-line scheduling in the medical clinic and campus outreach.