Abstract:
A tremendous amount of data are being generated by the factory and the processing tools within the factory. As process and productivity requirements continue at the pace of Moore’s Law, it is time to re-examine the capability of service and its role in keeping a fab current and productive. Gone are the days that service engineers can detect and diagnose problems by looking for smoke, spark, smell, sound. Sophisticated diagnostic tools are needed to accomplish operating profiles customers are demanding. We would like to discuss what the new digital service environment should look like and what is possible if we realize all its components.