Euro Attractions Show 2016

Touchpoint: How to Successfully Engage with Your Guests Across the Entire Operation (Room Fira Barcelona Gran Via Convention Centre Room 5.2)

20 Sep 16
4:30 PM - 6:00 PM

Tracks: Conference Programme

Speaker(s): Aaron Whitnall, Paradise Wildlife , UK; Bala McAlinn, Director, Boo Productions & First Ruffian, Ruff Trade Training, Boo Productions & Ruff Trade Training (UK); Tyler Whitnall, Paradise Wildlife park, UK; Emil Eerlandsson, President , High Chaparral , SWE ;

Moderator(s): Sandy Clark, Visitor Attractions Account Director, ENGIE, United Kingdom

Learn how to engage visitors from the queue line to the ride. Discover how successful guest engagement can improve service delivery and guest feedback and increase profitability.