Nightclub & Bar 2016

Learning to Recognize Pre-Incident Indicators (Room N103)

09 Mar 16
12:30 PM - 1:15 PM

Tracks: http://www.ncbshow.com/sites/default/files/small_CustomerExperience_icon16.png

PINS, or “Pre Incident Indicators,” is a term often used in threat assessment and law enforcement defensive tactics programs to help identify a potential attack from individuals or groups. These are basic yet intuitive ideas that everyone on staff can look for to help stop potential problems before they start. Most importantly, these practices can also work to enhance the overall customer service experience. This informative session will give your staff, no matter how big or small, the tools that can work together to help give your guests (and your employees) a safe experience while in your venue.