IAAPA Attractions Expo 2018

HR FORWARD: Communicating Like a Coach (Room S330EF)

Anyone can talk, but if you want to get results with your team, communicate like a coach. It’s about how you talk, when you talk and what you say. The key is to talk less. Apply the 80/20 method to uncover what you need to know to make the right staff decisions and give the right direction. Learn the difference between intrinsic and extrinsic and why it matters.