Digital Dealer Conference & Expo 26

How to Quickly Identify and Avoid Hiring Sales Phonies – Behavioral Interview Techniques to Increase Your Results and Efficiency in Building a Dynamic Sales Team (Room W203C)

11 Apr 19
12:15 PM - 1:05 PM

Tracks: Dealer Ops & Management – ALL, Dealer Ops & Management (Hiring / Retention), Sales / Variable Ops (ALL), Sales / Variable Ops (Lead Handling), Sales / Variable Ops (Management)

Hiring sales staff is the toughest task many business owners and sales managers face. How many times have you hired an ‘order taker’ when you really needed an ‘order maker’? We’ve all hired someone who did great in their interview, only to have their evil twin appear just a short time later. This session will help you to improve your selection process and weed out the ‘evil twins!’

This presentation is designed to help you increase your results and efficiency in building a dynamic sales team. You’ll learn how to create an interview strategy, ask behavioral questions, not settle for vague answers, prescreen, and enhance listening skills. This session will include interactive role-playing and will give you convenient interview questions to take home.

Primary Learning Objectives:

  • Understand the key characteristics of the most successful sales personalities.
  • Create an interview strategy, enhance listening skills, and learn how to separate true salespeople from fast talkers who can’t close.
  • Learn how to use behavioral interview techniques to uncover strengths and challenges for a more advantageous interview.