2019 Annual Educational Conference and Trade Show

Referring Out to Improve Outcomes: Why, When, and How (Room Oregon Ballroom 203)

You’ve given your client great advice and they're following it, but things aren't improving. What now? Sometimes it’s back to the drawing board, but other times the dog needs more help than you can provide. When should you refer out? Should you always refer to a veterinary behaviorist, or are there other options? Does referring out mean losing business? This session will explore these questions and show how creating referral relationships can help grow your business while improving outcomes.