We bump into customer service in all aspects of life — from the doctor’s office to the grocery store to online shopping. How about in schools? Yes! Customer service means more than “please and thank you" in today’s competitive school environment. It means student enrollment. Beyond customer service, there is the customer experience — how people feel when they interact with your organization. Great customer experience means great relationships. It doesn't happen by chance. Learn how Marinette School District leaders defined positive customer experience and implemented it systematically in their schools.
*Session to be recorded and included in Virtual Attendee Access program.