The Car Wash Show 2020

PREMIUM BREAKOUT: Leading a Customer Centric Car Wash Operation (Business Strategy) (Room 303ABC)

07 Apr 20
10:30 AM - 11:30 AM

Tracks: Business Strategy, Premium Pass

Speaker(s): Chip Bell, Customer Service Keynote Speaker

Companies that put customers in the center of their work attract the best employees and create the most loyal customers. Chip Bell has worked with many of the most customer-centric companies around the world and shares the secrets of what makes them so successful. Smart car wash operations differentiate their service from their competitors by focusing on delivering value-unique not just value-added experiences.