PWX 2021

How To Measure Morale (Room 222)

30 Aug 21
8:40 AM - 9:30 AM

Tracks: Leadership

In an era of data-driven decision-making, it is easy acquire data about so many things. The entire discipline of asset management is predicated on first acquiring condition data about your organization's infrastructure assets. But what about our most important asset, the people that do the work of public works? How do we know what our employees think of their own workplace? How do they feel about it? Find out how to measure the morale of your workgroup with a simple survey that directly informs management of what our co-workers think and feel about the workplace. Designed around Maslow's hierarchy of needs, the survey results instruct the manager on the best next step to take to improve morale in the workgroup.