The Spa Everyone Wants to Work For
(Room Venetian Ballroom B)
02 Apr 26
11:00 AM
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12:00 PM
This session will explore how workforce expectations are evolving in the spa industry and what today’s leaders can do to build cultures that attract and retain top talent. Participants will identify five leadership behaviors that create a magnetic culture, discover how meaningful feedback and recognition can drive engagement while reducing turnover, and leave with three practical leadership practices they can apply right away to strengthen their spa culture.