Human & Organizational Performance
15 Apr 26
1:15 PM
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2:15 PM
Human and Organizational Performance (HOP) is about understanding that people will make mistakes, but systems can be designed to anticipate and manage those errors. Instead of focusing on blame, HOP uses events and everyday work as opportunities to learn, strengthen processes, and build a culture where employees can speak up without fear. This shift from fault-finding to learning improves resilience, reduces risk, and drives sustainable safety performance.