Amusement Expo Intl. 2026

Psychological Safety: The Hidden Growth Engine Behind High-Performing Teams (Room W323 - W327)

17 Mar 26
9:00 AM - 10:00 AM
Speaker(s): Todd Palmer

Most leaders don’t struggle because of strategy, capital, or vision.
They struggle because their people won’t tell the truth, take ownership, or challenge what isn’t working.

At the core, this isn’t a performance issue—it’s a human issue.
When employees don’t feel seen, heard, known, and accepted, they disengage. Not loudly. Quietly.

Psychological safety isn’t about being soft. It’s about creating the conditions where people feel valued enough to speak honestly and vulnerably—so better decisions get made and stronger results follow.

In this session, Todd Palmer—former CEO, executive coach, and trusted advisor to business owners—breaks down how psychological safety directly impacts the outcomes leaders care about most: performance, retention, accountability, and execution.

Google’s landmark research on high-performing teams found that psychologically safe organizations experience up to 40% lower employee turnover and 30% higher productivity. Yet many well-intentioned leaders unknowingly shut down candor—then wonder why engagement, initiative, and trust erode.

Attendees will walk away with:

  • A clear understanding of how their leadership behaviors either create safety—or silently destroy it
  • Practical tools, including Reflective Inquiry, to foster honest dialogue without losing authority or lowering standards
  • A proven model to unlock higher engagement, better decisions, and sustainable performance
This isn’t theory.
It’s a leadership upgrade for owners who want real results and resilient teams.