BICSI Beyond 2026

Embracing AI Solutions for Small Business: To Build, To Buy, To Collaborate (Room Islander Ballroom A)

02 Sep 26
11:00 AM - 12:00 PM

Tracks: AI Transforming Business

Artificial intelligence tools offer significant opportunities for small businesses to improve efficiency, reduce costs, enhance customer experiences, and uncover insights that drive competitive advantage. This interactive session explores how organizations can realize these benefits while protecting sensitive data and managing costs. Through live polling, guided self-reflection, and small group discussions, participants will share real world challenges and ideas. We will examine practical approaches to AI adoption in the ICT environment, highlight emerging best practices, and emphasize a non-negotiable priority: safeguarding client and organizational data. Attendees will leave with shared insights, a clearer understanding of safe AI use, and a practical framework to evaluate whether to purchase, build, or collaborate on AI solutions.