BICSI Beyond 2026

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Your AV System is Not Broken - Your Users Were Just Not Trained (Room Islander Ballroom C)

02 Sep 26
9:45 AM - 10:45 AM

Tracks: AV and Security Integration

This session will highlight the importance of user training in AV system success. It will cover common issues that arise when users are not properly introduced to systems and provides simple, practical methods to improve usability, reduce confusion, and increase client satisfaction.