Anyone can install a bracket, but becoming a great window treatment installer requires much more than technical tools. Drawing on over 20 years of experience and 800+ five-star reviews, Roger Magalhães shares the skills, mindset, and professionalism that set top installers apart. From precision measuring and problem-solving to client communication and service excellence, this session provides practical insights for installers looking to elevate their craft and dealers seeking the right installation partners.
Learning Outcomes:
- Identify the key skills and qualities of a successful window treatment installer.
- Develop effective problem-solving strategies for unexpected installation challenges.
- Learn best practices for communication, professionalism, and customer care.
- Understand how service excellence drives referrals, repeat business, and long-term success.