In this high-energy session, LuAnn Nigara introduces her proprietary 8-step DIALOGUE framework: a structured, repeatable system for negotiating with clients, vendors, and partners without eroding your authority, your relationships, or your profit margin. The goal is never to win. The goal is the win-win.
Learning Outcomes:
Attendees will learn to...
- Define the outcome they need before entering any negotiation
- Identify their non-negotiables — and stick to them with confidence
- Listen for the real issue beneath the stated objection
- Reframe the conversation toward a solution both sides can own
- Close with commitment — not ambiguity