The essence of property management is problems; how to solve them; how to prevent them; to react to them. Managers are to prepare for the unanticipated, avoid the unexperienced, while making it all look good. In short, managers are expected to be something akin to magicians. Managers are problem solvers; one might even say that it should be called “problem management”. However, immersion in problems will take a toll on even the most positive of attitudes. So let’s talk about engagement – with your team, tenants, clients & community. Let’s talk the complicated world in which we live and work. And maybe we transform those problems into possibilities.
