2019 Annual Meeting

Innovations in Open Access to Contraception Through Telehealth Services (Room Governor's Square 10)

30 May 19
3:45 PM - 5:15 PM

Tracks: AHIMA, Credit-AAFP-P, Credit-CHES, Credit-CME, Credit-CNE, Credit-CPEU, Management, Session Badge - Leadership, Session Badge - Measurement

CME:1.5  AAFP-P:1.5  CNE:1.5  CHES:1.5  CPEU:1.5  AHIMA:1.5  

Leadership, Measurement, Management

After this session, attendees should be able to:

  1. Identify strategies to improve contraception access on college campuses.
  2. Identify the benefits of telehealth for contraception for students and providers and health systems.
  3. Describe implementation strategies for open access telehealth services at their health center.

Program Abstract:
In an effort to address barriers to contraception, University Health Services at UW-Madison has implemented multiple strategies over the past several years. This presentation will focus on how we leveraged Telehealth technology to provide open access for all contraceptive options. Specifically, we will describe our implementation of Telehealth visits to provide consultation regarding long acting reversible contraception (LARC) thus eliminating the need for in-person pre-insertion consult visits. (Telehealth consults single visit scheduling resulted in a four fold increase in IUD insertions. We will also discuss our most recent quality improvement strategy involving Telehealth contraception visits for women under 30 years old who complete a health questionnaire on the health servics patient portal prior to the Telehealth visit. These strategies improve efficiency and maximize utilization of limited clinical resources. The outcomes of increased contraception access and patient satisfaction motivate us to share our implementation strategies.