RFMA 2019

Sessions Speakers Exhibitors Floor Plan

Metrics Matter: Identifying and Using the Right Metrics for Better Service (Room Austin CC - 5BC)

Decisions based upon data seem to be straightforward, but when faced with numerous metrics and measurements, determining WHICH of these metrics can have the most impact can be confusing. This session will provide a brief overview of different types of measurements that are commonly used to differentiate restaurant service providers and will discuss how improvements in these numbers can impact your business operations.