One of the biggest challenges that we face in business and as humans is how to effectively deliver a 'no' and navigate conflict. These are amplified in business where taking the wrong approach can destroy engagement, morale, creativity, and even your personal reputation. In this session Galen teaches how to successfully navigate the art of delivering a 'no' and navigating conflict, providing a concise set of tools and framework. Learn how to take a collaborative, strategic approach that puts the relationship first, focuses on a solution, and feels authentic and supportive without crushing employee and team morale.
Special thanks to our Signature Speaker Sponsors!
