RFMA 2019

Sessions Speakers Exhibitors Floor Plan

Put Your Warranties to Work: How to Get Started NOW (Room Austin CC - 9AB)

11 Feb 19

2:00 PM - 3:00 PM

Tracks: Technical Sessions

Speaker(s): Christy Webster, Manager of Facilities/Systems, Wendy's

Moderator(s): Christie Turner, Sr Director, Marketing, Corrigo;

Stop! Before you send a tech or dispatch a vendor, have you checked the warranty? An effective warranty tracking process can provide you with cost-savings opportunities which are often missed. Whether the warranty covers a repair, replacement or even a full refund for faulty equipment, keeping track of your assets as well as service warranties means big savings in the restaurant industry. By attending this session, you will: • Review the financial and operational benefits associated with leveraging warranties for service work and equipment, with excerpts from Wendy’s financial analysis. • Examine Wendy’s methodology used for effective warranty tracking/reporting implementation. • Understand common barriers to warranty management adoption, and proven approaches to overcome them.

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