Successful attractions have always understood the enormous impact that engaged employees have on the quality of the guest experience. They lead the way in developing organisational strategy that makes an invaluable contribution to their success as an attraction. Is it time for your organisation to start taking employee engagement seriously and being a lot more strategic? Join this, at times interactive adventure, as we learn about an employee engagement model for the attractions industry, travel round the globe exploring the best practices in the attractions world, identifying examples of practical employee engagement strategies that will map out for your organisation the beginning of your employee engagement strategic plan that creates workplaces where people say “I want to work there and I want to stay!
Speaker: Shaun McKeogh, ICAE, Founder and President, Attractions Academy
NOTE: This session is replacing The Revenue Operations Learning Lab: Strategic and Tactical Approaches to Turbo Drive Park Revenues