Retail Reviews and Growing Revenue
(Room Central Hall Lobby)
18 Mar 19
2:30 PM
-
2:45 PM
Tracks:
Independent Retailer Conference
Reviews are everywhere, on Amazon, Yelp and Google. According to BrightLocal, 95% of consumers between the ages of 18 and 34 read reviews for local businesses in 2018 and 91% trust online reviews as much as personal recommendations. This session will cover how to handle your positive and critical reviews in order to increase customer loyalty and get new customers