ASD Market Week July 2019
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10 Power Ideas to Keep Your Customers Close!
(
Room
Central Hall Lobby
)
28 Jul 19
12:00 PM
-
1:00 PM
Tracks:
Independent Retailer Conference
Speaker(s):
Rich Kizer, Consumer Anthropologist , KIZER & BENDER Speaking!;
Georganne Bender, KIZER & BENDER
Customer service is like an election that’s held every day, and customers vote with their dollars. So here’s the question: What is it about your store that causes a customer to drive by competitors’ stores to get to yours? What’s new? What’s different? What’s exciting? In other words, what makes your store a not-to-be-missed stand out?
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