FBNC 2019

Clear Your Retail Shelves! The "How" & "Why" of Completing Your Guest's Experience with Home Care (Room 210H)

If your retail numbers are lower than you want and you're looking for ideas to encourage your team's sales, this is the class for you! Learn to think about "retail" differently and watch the products fly off your shelves. Susanne will offer you tips for engaging with your customers to meet their needs and exceed their expectations. Practicing and experimenting with new verbiage along with tried and true sales advice, this class will challenge you to optimistically surpass your current goals. A fun, interactive class designed to excite your staff and improve your sales of at-home care. Higher retail numbers translate into happy guests, satisfied staff, and more income for your spa!