ChirpE - AGA PDT 2019: Sessions

T114 - A Modern, Seamless, Secure Customer Experience (Room Strand 13)

23 Jul 19

11:00 AM - 11:50 AM

Tracks: FOS: COMS (Communications and Marketing)

Speaker(s): Tamia Williams, Product Owner, Financial Innovation and Transformation, U.S. Department of the Treasury , Bureau of the Fiscal Service; Justin Marsico, Chief Data Officer, Office of Data Transparency, Bureau of the Fiscal Service, Office of Data Transparency; Tamara Whitaker,, Director, Bureau of the Fiscal Service, Business Transformation Divison; Tony Peralta, Manager, Treasury;

Moderator(s): Marshall Henry, Director of the Do Not Pay Business Center, Bureau of the Fiscal Service

A panel of national Financial Technology (FinTech) experts will describe how they foresee the future of the customer experience. Attendees will learn how technologies such as identity management, near field communications and voice recognition will change how they interact with customers.