KBIS 2020

Kitchen Whispering 2.0 - Techniques in Successfully Resolving Problem Jobs (Room N228)

21 Jan 20
1:30 PM - 2:30 PM

Tracks: Customer Service

A typical day in the kitchen and bath industry is usually fun, rewarding and fulfilling but there are those moments that many dread. The moment your phone loudly blares the warning siren of a text message, email, phone call from a client that is less than satisfied ... sometimes downright apoplectic.

Rest assured you are not alone, these moments happen to everyone at some point.

Join John Morgan for the next chapter in the popular Kitchen Whispering series. It will be an in-depth look at real life field cases with successful job-site and project management tools that you can implement in your own business. Happy customers equal successful businesses and keeps all of us on course for fun, fulfilling and rewarding days in the kitchen and bath industry.

(Qualifies for 0.1 NKBA CEU, 1.00 NAHB CE hour, 1.0 NARI CEU)