Nightclub & Bar Show 2019

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Workshop - The Mindset to Unlock Your Potential: An Award-Winning Approach (Room Room S223)

25 Mar 19
9:00 AM - 12:00 PM
Learn from Dushan Zaric, founder of Employees Only, about what makes a bar so successful. Employees Only isn't just any bar, it's one of the original craft cocktail bars in NYC and has gone on to spawn locations all over the world while piling up multiple awards including 'Best Bar in the World' from Tales and multiple appearances on 'The World's 50 Best Bar' list.Dushan, winner of Mentor of the Year, will not only go through the approach that built this empire, but the psychology owners and operators need in order to sustain this level of success. Learn how to become a better leader that breeds excellence to keep your customers coming back. Learn how to avoid burnout and provide world-class hospitality. Focus on the "why" to create the "what" and the "how".While good plans and products may produce short-term results, a focus on yourself and your staff is the key to thriving in this business. Walk away from this session with the confidence to improve your business starting with yourself and your staff.In this workshop, attendees can expect to learn:• the mindset to unlock your potential and that of your team;• health and wellness strategies that support sustained revenue growth;• the importance of discovering your ‘why’;• how Employees Only created a following and expanded all over the world;• going beyond the business formulas and focusing on the human factor;• not just how to train your staff, how to get them enthusiast for their shifts;• and mental support activities to provide outstanding service to all customer types.
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