WPPI 2020

[MC01] *SOLD OUT* Kick Your Client Experience in the A$$! (Room Tradewinds A)

25 Feb 20
11:00 AM - 1:00 PM

Tracks: Business & Marketing

Mercedes-Benz. BMW. Jaguar. Alfa Romeo. What do all of these brands have in common? Sure, they sell cars, but more importantly, they sell a lifestyle. Their client experience is what breeds that lifestyle, and Jason and JoAnne are going to help you do the same with your business. Join them as they walk you through how they created a client experience that has led to six-figure annual revenue, year over year, in small-town Arizona. They'll show you everything from how they greet clients and how they help them make artwork and album selections to the music they play in their studio and the customized seasonal scents they have piped into the air. It all plays a part in giving a world-class client experience, and Jason and JoAnne are going to help you attain that as well.