Tracks: Revenue Cycle Process Improvement
This session highlights key strategies for building and growing a strong revenue integrity program, including how revenue integrity aligns with analytics and training efforts and the key qualities needed in the people leading these efforts. Open discussion will allow for sharing of challenges and collaboration on solutions to minimize process breakdowns (“Swiss cheese”) that can lead to errors and/or less-than-ideal results. By adding multiple cheeses (controls) or by creating a cheese without holes (a very tight control), you can greatly reduce the risk of revenue leakage.
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