The Car Wash Show 2019

IMPACT SESSION: Lead Like a Coach (Talent Management) (Room Grand Ballroom A)

13 May 19
8:00 AM - 9:00 AM

Tracks: Premium Pass, Talent Management

If you’re a leader, you can confirm the fact that at least 65% of your time is spent dealing with people issues. Current industry trends like high turnover, sales vs. operations and increasing customer demands put additional pressure and demands on you and your team. The pace is daunting. However ironic it sounds, sometimes slowing down can help managers bring out the best performance in their people and lead to better results. Possible? Absolutely. How?

A coaching approach to leadership, which leads to more cohesiveness, innovation, creativity and problem-solving, gives you some of that 65% of your time back to focus on other things. Employees who clearly understand expectations—and know they’re accountable—enjoy a higher level of job satisfaction, stay longer and produce better results. Isn’t that what we’re all after?