The Car Wash Show 2019

MEMBER EXPERIENCE: The Happiness Advantage (Room Grand Ballroom BC)

15 May 19
8:00 AM - 9:30 AM

Tracks: Marketing, Member Experience, Premium Pass, Schedule of Events

Most companies and schools follow this formula: If you work harder, you will be more successful, and then you will be happy. This formula is scientifically backward. A decade of research shows that training your brain to be positive at work first actually fuels greater success second. In fact, 75% of our job success is predicted not by intelligence, but by your optimism, social support network and the ability to manage energy and stress in a positive way. By researching top performers at Harvard, the world’s largest banks and Fortune 500 companies, Shawn discovers patterns that create a happiness advantage for positive outliers—the highest performers at the company. Based on his new book, The Happiness Advantage (Random House), Shawn explains what positive psychology is, how much we can change, and practical applications for reaping the happiness advantage in the midst of change and challenge.