A top-notch staff is an independent retailer’s biggest competitive edge. But a great staff doesn’t happen by accident… It’s created by recruiting the right people, training them effectively, and constantly coaching them to achieve peak performance. In this program you’ll learn:
- The secret to consistently great training – every employee, every time you hire.
- The three reasons people don’t do what they are supposed to – and how to solve that problem.
- What to do when an employee “holds you hostage.”